An online retailer’s business has several moving parts. Merchandise changes. Prices change. Process change. Inventory positions change. Technology change. Search engine results change. Buying patterns change. As a retailer you are at the center of this system and the only one handling all these dynamics. You need a firm like Etail Labs that understands all moving parts even though its core focus is on Marketing such as E-commerce content, Catalogs, SEO, Competition monitoring and Reputation/review management.
An online retailer’s business has several moving parts. Merchandise changes. Prices change. Process change. Inventory positions change. Technology change. Search engine results change. Buying patterns change. As a retailer you are at the center of this system and the only one handling all these dynamics. You need a firm like Etail Labs that understands all moving parts even though its core focus is on Marketing such as E-commerce content, Catalogs, SEO, Competition monitoring and Reputation/review management.
Living in a globally connected world has helped companies like eBay, Tesco or Amazon among thousands of others to set up large resource centers in India. For others who do not have the scale to set up their own resource centers, Etail Labs has set up its E-commerce center in Chennai-India. This helps us keep costs of these services at acceptable levels yet maintain highest levels of quality.
At Etail Labs, we invest in long term relationships. We focus our energy and efforts to win. We want to outperform the goals you set for us in this relationship. Be it launching a new category of products for which you need a world class catalog or monitoring all your critical competitors to respond in a timely manner.
We have tremendous capabilities to scale-up to get your work done such as getting your festive season catalogs ready on time. Or scale down when you want to slow down strategically.
When engaging long term with large retailers, Etail Labs creates a core team of resources dedicated to the client. The COE adapts to a process that serves the interests of our client in the best possible ways, including work hours and data exchange processes. Technology investments are made to exactly match the software and versions of the client. A floating population of resources is created to handle spikes in work. COE capabilities are constantly expanded to meet the changing demands of clients. Write to marketing@etaillabs.com to learn more.
Some E-commerce businesses have special needs. For instance, one of our clients wanted us to develop product explainer videos. For another auto-parts retailer, Etail Labs had to do “fitment” of each of their 330,000 parts to multiple car models mapping make, model, year of the vehicles. In the case of a perfume retailer, Etail Labs created hero images of perfumes with images of base notes. Sometimes your needs are unique and it needs specialized skills of Etail Labs to handle them.
management.
Follow high ethical standards
Maintain absolute confidentiality and privacy
Put client interests ahead of ours
Be cost-effective for both Etail Labs and its clients
Honor the commitments made
Treat employees with highest respect and gratitude
Be innovative and technology-savvy
In anything you do, consider the positive impact on environment, people and society
Embrace diversity
management.
Confidentiality agreements with Clients
Creative Rights (IP) agreements with Clients
Confidentiality agreements with Employees
We do not reveal or advertise names of our clients, without a prior written permission
Standard Operating Procedure sign-offs for projects
Crystal clear agreement on commercials before execution. No surprise costs
Detailed delivery logs submitted with every Invoice
SLAs for project engagements
Respecting the law of the land
Honoring financial responsibilities
