FAQ
SEND US AN EMAIL IF YOUR QUESTION REMAINS UNANSWERED
No, there isn’t any minimum size for a project.
Absolutely not. A larger percentage of our business comes from serving e-commerce startups and small online retailers
Yes, we do.
No, we do not. But we coexist with your Digital Marketing agencies and deliver E-commerce Content projects
Yes, we do FTE (Full Time Employee) contracts.
No, we do not sell your content to anyone else. It is yours forever.
No, we do not.
None so far.
USA, UK, Australia, UAE, Singapore, Malaysia.
No, we do not. We create customer-specific catalogs.
Any information shared by you will be kept confidential and will be used strictly for your projects only.
Yes, every employee working or who ever worked with Etail Labs is covered under strict confidentiality agreements.
No, we do not reveal the names of our customers unless we have a written permission that allows us.
Project communications are done using tools like JIRA. Data uploaded to your backend systems. Communication is done by email and video calls.
We always maintain an extra capacity of 20%. That allows us time to scale up in the order of 25 to 30 process-trained resources per week.
Yes, we are. Etail Labs today has 72% women employees. Etail Labs is a women-owned company.
We have robust and reliable processes, systems, technology and talent to delivery quality. Any mistakes will be reworked at no additional cost to you.
No, we do not use AI for content since it can impact Google ranking adversely. All our content are written by humans.
We use technology ethically to drive accuracy, deliver fast and scale-up. We do not use technology where human-generated content matters
Online Retailers, Brick & Mortar who want to go online, Brand owners, Marketplaces, Price Comparison Sites, E-commerce Service Providers.
(a) Helping retail start-ups grow fast (b) Highest employee retention in our industry (c) Highest customer-retention in our industry.
Yes, we use highly secure systems for our cloud data platforms, mail servers, app servers, backup and disaster recovery systems.
We try to, if an avenue exists. Our experience with multiple large Online Retailers and Marketplaces has put us in a unique vantage point.
You can trust Etail Labs on all dimensions.
